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Relevant Information, Right at Your Fingertips
CIS is a powerful marketing research tool that works online. Think of it as the electronic version of your customer response cards, only easier. You can instantly get customer input on any aspect of your business, including new product research, pricing or corporate image—the applications are limitless! |
Designed with Your Business
in Mind
If you're in the business of serving customers—restaurant, retail, property management or hotel, for example—CIS is ideal for you. It will complement your other customer service improvement efforts, including mystery shopping, and help you to create more satisfied customers. And we both know that having happy customers means a healthier (and more profitable) business for you.
CIS Gives You Accurate Results
You can feel confident you're getting accurate survey results because CIS prevents an individual participant from "stacking" the responses. Our IP address tracking automatically monitors responses, detecting and deleting multiple responses submitted by one user. The respondent will simply receive a messaging stating that they've already completed the survey.
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Easy to Use
CIS is easy to set up and simple to use. We provide step-by-step instructions and comprehensive online help, so you'll never feel in over your head. Your customers will also appreciate the fun, interactive content that they'll enjoy clicking through as they provide input right at your web site. |
Easy to Customize
With CIS, you're in full control. You can create and manage as many or as few surveys as you need. With a couple of clicks you can add new surveys to your site (giving visitors a reason to come back often) or tweak your survey content for more targeted results. You can display an image or document file associated with the survey, or offer a downloadable coupon as a thank you incentive.
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Easy to Understand
Our CIS reporting feature allow you to receive data just the way you like. All formats are designed to clearly indicate the results and require no special knowledge to interpret. You'll automatically receive overview results for each survey question, allowing you to display in detail in either bar graph or chart format. You can also create printable reports for easy offline viewing, or export your results into Excel. |
