How to Become a Mystery Shopper

Mystery shopping can be both fun and rewarding. Would you like to be a mystery shopper?

Businesses use mystery shoppers to secretly shop their establishments, making sure the procedures they have put in place are being adhered to, while making sure the customer is being taken care of. Secret shoppers are the "eyes" of the business owner.

We have shopping opportunities available throughout the Northwest, as well as many parts of the United States. If you would like to become a mystery shopper, please read the following Independent Contractor Agreement and then continue with the application process below.

Independent Contractor Agreement
It is understood and agreed that the information listed in the preceding profile is true and accurate. Misrepresentation of the truth will be sufficient cause for cancellation of the contract agreement below. Independent contractor agreement: This agreement is made by and between Northwest Loss Prevention Consultants (NWLPC) and Independent Contractor ("Contractor"): In the performance of services on behalf of NWLPC, Contractor shall be an independent contractor and not an employee of NWLPC. It is the contractor's responsibility to be licensed as their own business within the state they are contracted in and recognized as their own business. NWLPC is not responsible for contractor's insurance or any type of unemployment insurance.  NWLPC reserves the right to immediately cease any agreement with the contractor if found the contractor does not meet the requirements if an independent contractor. Contractor is not an agent of, or authorized to transact business, enter into agreements, or otherwise make commitments on behalf of NWLPC. Nothing in this agreement shall be construed as constituting the establishment of an employer / employee relationship. It is the expressed intention of both parties that contractor is not an employee of NWLPC for federal, state or local tax purposes. Contractor retains all rights as an independent contractor to provide same or similar services for others throughout the term of this agreement. Services to be provided by contractor: Contractor agrees to provide contract services on behalf of NWLPC. Contractor will retain the right to accept, refuse, or negotiate all specific contract requests. NWLPC will periodically contact Contractor with offer to engage services. Each such offer will include a description of the service to be provided. If Contractor accepts contract, Contractor will determine the method by which services will be provided. NWLPC will supply only general guidelines as to specifications of the contract. Contractor must provide services personally and may, at Contractor's own expense, employ such assistants as Contractor deems necessary for fulfillment of contract. Contractor or Contractor's agents will furnish NWLPC with a summary report of services provided. NWLPC shall have no right to, and will not, control the methods used by the Contractor to fulfill contract specifications. Compensation, Liability, and Taxes: If services provided satisfy all contract specifications, NWLPC agrees to pay Contractor an agreed-upon rate for each unit of service provided. Contractor shall submit invoices ("service agreements") with all summaries of service provided. IF it is found that any reports are falsified the independent contractor accepting the shop may be held liable for any loss revenue. If the contractor fails to perform a shop without informing NWLPC within 48 hours of the due date, the contractor may be held liable for any loss revenue.  It is understood that Contractor will supply all tools, transportation, and equipment as may be required for fulfillment of contract specifications. Contractor agrees to indemnity and hold NWLPC harmless for any claims of injury, accident, disability, damage which may occur to Contractor, or contractor's agents or property in the performance of services on behalf of NWLPC and NWLPC clients. Contractor shall be responsible for all costs limited to, all equipment expense, licenses, fees, fines, or taxes imposed on Contractor as Contractor's cost of doing business. If NWLPC pays Contractor $600.00 or more in any calendar year, NWLPC will reports those fees to the Internal Revenue Service on Form 1099-MISC. Termination: This agreement may be terminated by either party upon 30 days written notice to the other party. Should Contractor default in the performance of, or breach any provisions of this agreement, NWLPC may terminate this agreement by providing written notice to Contractor. For purposes of this Agreement, breach shall include, but not be limited to, failure on the part of Contractor to fulfill specifications of contract, failure to provide summary of services provided, misrepresentation of facts, theft, or dishonesty. All compensation and reimbursements will be paid by check within 45 days after the assignment is submitted to NWLPC. The audit sheet must be accurate and received by NWLPC within 24 hours of the shop unless written approval is made between the contractor and NWLPC. Reports where there are inaccuracies, or where the shopper uses language that could be insulting or crude will be rejected and the shopper will not be eligible for compensation or reimbursement.

IT IS THE SHOPPER'S RESPONSIBILITY TO MAKE SURE THEIR SPAM FILTERS/BULK MAIL SETTINGS ARE SET TO ALLOW E-MAILS FROM NWLPC (OR CHECK YOUR SPAM FOLDERS).  SOME E-MAIL SERVERS (ESPECIALLY YAHOO AND OTHER "FREE" E-MAIL SERVERS) HAVE TIGHT CONTROLS ON E-MAILS WHERE THEY PUT THE RESPONSIBILITY ON THE SHOPPERS TO ALLOW ACCESS TO THOSE THEY WANT TO RECEIVE E-MAILS FROM.  IF YOU ARE E-MAILED A REQUEST FROM NWLPC OR ANY INFORMATION WHERE WE NEED A RESPONSE NWLPC CAN NOT BE HELD LIABLE IF YOU FAIL TO ALLOW US ACCESS IN SENDING YOU E-MAILS.

 CONFIDENTIALITY AGREEMENT:  Shoppers may not share reports, forms or any other information regarding clients of NWLPC with any competitor or competitor's clients, either directly or indirectly. Shoppers are not to contact clients of NWLPC, whether they are an assigned shopper or not.  All forms, reporting features and contents of a report form are the property of NWLPC and is not to be shared with any other company. Shoppers are not to discuss client names, procedures or job specifics with any other mystery shopping company or any schedulers who may contact you from any other mystery shopping company.  Shoppers also agree not to make contact with any client of NWLPC to discuss reports or procedures.  Shoppers are not to discuss the names of any of its clients in any chat room or mystery shopping board.Shoppers may contact individual businesses, with the written consent of NWLPC, to obtain new client referrals, but these are conditional and information can be obtained from NWLPC. Shoppers in violation   of the Confidentiality Agreement will be held financially liable for any violation of this agreement.

Itemized receipts (not credit card receipts) must be turned in within 24-48 hours after a shop has been completed, when applicable, in order to be reimbursed. If the receipt is mailed in the envelope must be postmarked within this timeframe. Shoppers are to make copies of their receipts and keep them until they are reimbursed in the event the original is lost or not received. Shoppers can, and are advised to, e-mail NWLPC to verify receipt of their receipt. Any modification to this Agreement will require same to be in writing and signed by the party of the charged. This agreement will be governed by, and construed in accordance with, the laws of the State of Washington. By Accepting this with Northwest Loss Prevention Consultants, I understand that I release NWLPC from any liability of workers compensation, unemployment or any liability since I verify I am an independent contractor.  I will be legally bound to the terms of the agreement.